Outreach Service

Support — whether or not you stay

Not everyone needs to stay in shelter. Our outreach team supports women and children affected by domestic violence — in our office or out in the community.

Call 780-827-3776 (daytime) 24-hour crisis: 780-827-1791
Two hands gently cradling a warm mug — warmth and support
What outreach offers

One-on-one support, wherever you are

Our outreach staff work directly with you — in our office or out in the community — to help you understand your options and find a safer path forward. At your pace.

  • Crisis support for women and children directly or indirectly affected by domestic violence
  • Help identifying your needs and concerns
  • Guidance accessing support services
  • Legal and social service information, support, and referrals
  • Supports for women leaving the shelter — including basic provisions and donated household items
  • Help staying safe in your home
  • Court appearances and advocacy
  • Danger assessment
  • One-on-one outreach staff — in our office or in the community
Sunlight filtering through a peaceful forest clearing — warmth and hope

You don't need a referral

No appointment needed. No paperwork. Just reach out — we'll take it from there, at whatever pace works for you.

Call us: 780-827-3776
We can help with

Support across what matters most

Our outreach team is trained to support you across a range of personal and practical areas — whatever you're facing, we won't judge.

Safety planning Understanding healthy relationships Parenting struggles Addictions Boundary setting Financial independence Self-care and assertiveness
A forest path leading into golden sunlight — moving forward at your own pace
Free and confidential

What happens next is your choice

Reaching out takes courage. Our outreach team listens without judgment and never pressures you into any particular path. Whatever you decide, we support that.

Call 780-827-1791 anytime
An open door looking into a light-filled room — a welcoming, open space
Daytime office

Meet us in person or we'll come to you

Our outreach staff can meet you in our office, Monday through Friday, or come to you in the community. We work around your schedule and your safety.

Office line: 780-827-3776
Reach out now

You don't have to figure this out alone

Our 24-hour crisis line is always answered. Our daytime team is available Monday through Friday. Call whichever line works for you — both are free, confidential, and non-judgmental.

Crisis line: 780-827-1791 (24h) Daytime office: 780-827-3776
More ways we're here

Programs that support you

From drop-in conversation to practical goods and self-care — we're here in multiple ways, whenever you need us.

Hands cradling a warm mug — the warmth of the Comfort Zone drop-in

Comfort Zone

Coffee, conversation & care. A warm, welcoming space to relax and talk openly.

Mon–Fri 9:00–12:00 & 1:00–4:00
An open book beside candles on a wooden table — calm and welcoming

Kitty's Corner

Free for everyone in the community: donated clothing, books, and household goods.

Mon–Fri 9:00–12:00 & 1:00–3:30
Golden sunlight through a forest clearing — calm and restorative

Stress-Away Day

Time for women to focus on self-care — coffee, games, crafts, and connection.

An open door to a bright room — an open and welcoming space

Period Pantry

Free menstrual supplies. No questions. No judgment. Just care.